Billing Help
How can I upgrade my Free Hosting Plan?
If you want more storage or bandwidth than our Free Hosting Plan allows, then you can upgrade your account to our Superstar Hosting Plan by going to the Upgrade or Change Your Plan page located in the Edit Your Account section.
The Superstar Hosting Plan will give you 100mb of storage and 3gb of monthly bandwidth and costs $49.99 for six months.
How much does Blockstar cost?
The Free Hosting Plan is free.
The Superstar Hosting Plan will give you 100mb of storage and 3gb of monthly bandwidth and costs $49.99 for six months.
Renewing your account
Your account automatically renews every six months. We will send you an email a week before you account is up for renewal, so that you are not surprised by any charges on your card. Please make sure that you have a current email address on file with us at all times.
How often is my account billed?
Blockstar has two billing cycles.
The Superstar Hosting Plan is a 6 month subscription that automatically renews at the start of a new 6 month period.
Additional storage and bandwidth are monthly fees that will get charged automatically at the beginning of every month.
How can I get additional storage and bandwidth?
You can get extra storage and bandwidth by visiting the Upgrade or Change Your Plan page in the Edit Your Account section. There you can select additional storage, bandwidth, or both for your account.
When you sign up for additional storage or bandwidth, we bill you right away for the first month. Because we don't want to charge you for a partial month, we will not bill you on the start of the second month unless you have used your additional bandwidth in the first month. After that you will be billed regularly at the start of each month.
I don't need extra storage or bandwidth anymore.
If you decide that you no longer need extra storage or bandwidth, go to the Upgrade or Change Your Plan page in the Edit Your Account section, and change the additional storage or bandwidth box to none and click the update button.
If you have extra storage, you will first need to make sure that your current storage levels are below the Superstar Hosting Plan limits or else you will not be able to downgrade. We only calculate images and CSS files against your storage limits, so delete those file types if you need to get under the storage limit.
Still have questions?
Email us at help@blockstar.com if your question is still unanswered.
